{"id":1049,"date":"2019-11-09T00:41:38","date_gmt":"2019-11-09T00:41:38","guid":{"rendered":"https:\/\/alphaedgequodrant.net\/?page_id=1049"},"modified":"2019-12-13T14:11:05","modified_gmt":"2019-12-13T14:11:05","slug":"iso-iec-200002018-audit","status":"publish","type":"page","link":"https:\/\/alphaedgequodrant.net\/?page_id=1049","title":{"rendered":"ISO\/IEC 20000:2018 AUDIT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1049\" class=\"elementor elementor-1049\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37ef608 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37ef608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0356299\" data-id=\"0356299\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d1e0ffc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1e0ffc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-73b0419\" data-id=\"73b0419\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78f56e5 elementor-widget elementor-widget-image\" data-id=\"78f56e5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"300\" height=\"291\" src=\"https:\/\/alphaedgequodrant.net\/wp-content\/uploads\/2019\/11\/iso-20000-300x291.png\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/alphaedgequodrant.net\/wp-content\/uploads\/2019\/11\/iso-20000-300x291.png 300w, https:\/\/alphaedgequodrant.net\/wp-content\/uploads\/2019\/11\/iso-20000.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-358d8aa elementor-widget elementor-widget-spacer\" data-id=\"358d8aa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b7e802 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b7e802\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c604094\" data-id=\"c604094\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3b89238 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b89238\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0113081\" data-id=\"0113081\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de17b3e elementor-widget elementor-widget-text-editor\" data-id=\"de17b3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><strong>WHAT IS A SERVICE MANAGEMENT SYSTEM AUDIT?<\/strong><\/p><p>ISO 20000 is the IT Service Management System (ITSMS) standard which specifies the requirements for establishing, implementing, maintaining and continually improving a Service Management System (SMS), which supports the management of the service lifecycle in an organization. SMS Audit aims at confirming that the SMS and the services it supports are fulfilling service requirements and are performing as agreed.<\/p><p><strong>\u00a0<\/strong><strong>HOW CAN ISO 20000 CERTIFICATION BENEFIT YOUR ORGANIZATION?<\/strong><\/p><ul><li>It helps in breaking down silos in Information Technology \u2013 integrate processes and services.<\/li><li>It increases customers satisfaction.<\/li><li>Provides services that meets users, business and customer demands.<\/li><li>Provides measurable Performance Indicators.<\/li><li>Improves Return on Investment (ROI) on Information Technology.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a80f1 elementor-widget elementor-widget-spacer\" data-id=\"e0a80f1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9deef17 elementor-widget elementor-widget-image\" data-id=\"9deef17\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/alphaedgequodrant.net\/wp-content\/uploads\/elementor\/thumbs\/man-with-headphones-facing-computer-monitor-845451-ogjeyf513h01n84zckx1984zry6kj8to8x44q8rb6a.jpg\" title=\"man-with-headphones-facing-computer-monitor-845451\" alt=\"man-with-headphones-facing-computer-monitor-845451\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-970f01e elementor-widget elementor-widget-spacer\" data-id=\"970f01e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc2dd63 elementor-widget elementor-widget-text-editor\" data-id=\"bc2dd63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><strong>WHY WORK WITH ALPHAEDGE QUODRANT?<\/strong><\/p><p>Alphaedge Quodrant is committed to helping you begin your ISO 20000 initiative and identifying, quantifying, and measuring the fulfilment of your service requirements and objectives in your environment. When you partner with us, you work with service management systems Specialists who are senior-level experts, with several years of practitioner experience.<\/p><p>Connect with us today to learn about the time it takes to complete an ISO 20000 audit, understand the cost of receiving an ISO 20000 certification.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>WHAT IS A SERVICE MANAGEMENT SYSTEM AUDIT? ISO 20000 is the IT Service Management System (ITSMS) standard which specifies the requirements for establishing, implementing, maintaining and continually improving a Service Management System (SMS), which supports the management of the service lifecycle in an organization. SMS Audit aims at confirming that the SMS and the services[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/pages\/1049"}],"collection":[{"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1049"}],"version-history":[{"count":8,"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/pages\/1049\/revisions"}],"predecessor-version":[{"id":1670,"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=\/wp\/v2\/pages\/1049\/revisions\/1670"}],"wp:attachment":[{"href":"https:\/\/alphaedgequodrant.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}